AI Receptionist for Plumbers and Heating Engineers
You can't answer the phone with your arms under a sink or your head in a boiler. Our AI receptionist answers for you, takes the job details and books the visit, so the customer doesn't ring the next plumber.
£99 + VAT/month. First month free. No contract. West Midlands plumbers.
Why plumbers lose so many jobs to missed calls
Plumbing enquiries are often urgent. A burst pipe, a boiler that won't fire up in January, or a toilet that won't stop running. Someone with water coming through the ceiling isn't going to leave a voicemail and wait patiently. They'll ring every plumber on the first page of Google until somebody answers.
Even the non-urgent work goes the same way: bathroom refits, boiler swaps, radiator moves. People ask for a few quotes, and the plumber who gets back first gets their foot in the door.
But plumbing is hands-on. You're soldering, draining down a system, or driving to a merchant. Picking up every call isn't realistic, and stopping a job to ring people back eats into your day.
What the AI receptionist does for a plumbing business
Our AI Voice Receptionist answers every call, 24/7, in a natural voice:
- Finds out what the job is: A leak, no heating or hot water, a blocked drain, a new boiler quote, a bathroom
- Gets the details you'd ask for: Address or area, property type, and how urgent it is
- Qualifies the customer: So you can tell a one-off tap washer from a full bathroom
- Books the visit: Into your diary
- Texts you a summary: Straight away, so you can decide what to do next
We'll set it up around how you work. If you don't do emergency call-outs, or only cover certain postcodes, tell us and we'll build that into the setup.
Prefer to take calls yourself when you can? Calls can ring you first, and the AI only answers if you don't pick up.
Instant replies to every other enquiry too
Not every customer phones. Some fill in your website form, reply to a Facebook ad or message through Google. Our Speed to Lead system replies to every enquiry by WhatsApp in under 60 seconds, then follows up on day 1, 2 and 5 until they book. For missed calls specifically, see missed call text back.
Every lead is replied to in under 60 seconds, or that month is free ( terms).
A typical call
Customer: Hi, my boiler's stopped working, no heating or hot water.
AI: Sorry to hear that. I can get that booked in for you. Can I take your name and the area you're in?
Customer: It's Sarah, in Halesowen.
AI: Thanks Sarah. Do you know the make of the boiler, and is it showing any error code?
…
AI: I've booked you in for tomorrow morning. You'll get a confirmation text shortly.
This is an illustrative example, not a real customer call. Ring 07367 184555 to hear the real thing.
You'd then get a text with Sarah's details, the problem and the booking.
Built for West Midlands plumbers
We're a West Midlands business working with plumbers and heating engineers across Birmingham, Wolverhampton, Coventry, Walsall, Dudley, Solihull, West Bromwich and the rest of the West Midlands. You'll deal with someone local on WhatsApp, not a call centre.
What it costs
- AI Voice Receptionist: £99 + VAT/month
- Speed to Lead: £99 + VAT/month
- First month free on both, with no contract
Most plumbers start with both: the receptionist covers calls, and Speed to Lead covers everything else. See pricing, or use the lost revenue calculator to estimate what missed calls cost you now. Use your own average job value, because the result depends entirely on your numbers.
Frequently asked questions
Can it tell the difference between an emergency and a routine job?
It asks how urgent the job is and includes that in your summary, so you can prioritise. We'll set up how urgent jobs are handled with you.
Can it book boiler services and annual checks?
Yes. It can book visits into your diary based on the availability you give it.
What if a customer wants a price over the phone?
We'll set it up to handle pricing questions the way you want. For example, it can give your call-out charge, or explain that you'll quote after seeing the job.
Does it sound like a robot?
No. It uses a natural voice. Ring 07367 184555 and judge for yourself.
Do I need to be good with tech?
No. We set everything up and connect it to your phone, ads and website.
How quickly can I be up and running?
Usually within a few days of our first chat.
Is there a contract?
No. The first month is free, then £99 + VAT/month. Cancel anytime.