Speed to Lead for Plumbers in Stourport-on-Severn
If you're draining down a system or under a bath, you can't reply to every enquiry straight away. We set up a done-for-you system that replies to every new enquiry on WhatsApp in under 60 seconds and keeps following up until they book.
Plumbing enquiries are urgent — and they go to whoever's quickest.
A plumbing enquiry is often urgent: a leak under the sink, no hot water, a boiler showing a fault code on a cold morning. People in Stourport-on-Severn, Kidderminster, Bewdley and Hartlebury will usually message or ring a few plumbers at once and go with whoever gets back to them first.
Even planned work works that way. Bathroom refits, boiler swaps and radiator moves usually involve several quotes, and replying quickly makes a good first impression before you've even seen the job.
The trouble is that plumbing is hands-on, so you can't stop every ten minutes to check your phone. By the time you've finished and dried your hands, the enquiry might have gone elsewhere.
Speed to lead is the time between a customer getting in touch and getting a reply. We bring yours down to under 60 seconds, without you lifting a finger.
From new enquiry to warm lead, automatically.
An instant WhatsApp reply.
Within 60 seconds, the customer gets a personal WhatsApp from your business. It confirms you've seen their message and asks what you need to know: the problem, where they are and how urgent it is.
It works wherever the enquiry came from.
Missed calls, your website form, Facebook and Instagram ads, and Google. Every source gets the same instant reply.
- Missed calls (see also missed call text back)
- Your website form
- Facebook and Instagram ads
Automatic follow-ups.
If they go quiet, the system follows up on day 1, day 2 and day 5, politely, until they book or let you know they're sorted.
You pick it up when you're free.
The details are waiting on your phone, so you can ring back or reply knowing exactly what the job is.
It's how customers already talk to trades.
WhatsApp is how a lot of customers prefer to talk to tradespeople. It's quick and familiar, and they can reply in the same chat they already use with friends and family. Starting the conversation there makes it easy for them to keep talking to you.
You don't need to set anything up or learn new software.
We chat with you about the work you take on and the areas you cover
We write the messages so they sound like your business
We connect everything to your phone, website and ads
It's usually live within a few days
The under-60-second guarantee
Every lead gets a reply in under 60 seconds, or that month is free.
Full details on the guarantee terms pageIf a lot of your work comes in by phone.
Our AI Voice Receptionist answers calls 24/7 in a natural voice, takes the job details, books the visit and texts you a summary. It's £99 + VAT/month with the first month free. See how it works for plumbing on the AI receptionist for plumbers page.
We work with plumbers and heating engineers in:
- Stourport-on-Severn, including Areley Kings, Lickhill and Burlish
- Kidderminster
- Bewdley
- Hartlebury
- The wider Wyre Forest and Worcestershire area, plus the West Midlands
£99 + VAT/month. First month free.
| What | Detail |
|---|---|
| Price | £99 + VAT/month |
| First month | Free |
| Contract | None, cancel anytime |
| Setup | Done for you |
See pricing, or try the lost revenue calculator with your own numbers. It's an estimate, not a promise.
Frequently asked questions.
What if I'm already good at replying quickly?
Then you'll know how hard it is to keep up on busy days. This covers you when you're tied up, in the evenings and at weekends, and it does the follow-ups too.
Can it handle emergency enquiries differently?
The first message asks how urgent the job is, so you can see emergencies at a glance and prioritise them.
What does the message say?
We write it with you. It's short, personal and in your business's name, never a generic "your message is important to us".
Will I lose control of my customers?
No. You see every conversation and can step in whenever you like.
How fast can it be set up?
Usually within a few days of our first chat.
Is there a contract?
No. The first month is free, then £99 + VAT/month. Cancel anytime.
Do you cover Kidderminster and Bewdley too?
Yes, along with Hartlebury, the wider Wyre Forest area and the West Midlands.