3X growth in 3 months, or a full refund.

We aim to triple an agreed growth measure within three months of your campaign going live. If we don't reach it, you get a full refund of our fees for that period.

The growth measure is agreed in writing before we start. For most businesses it is enquiries: calls, form submissions, WhatsApp messages and booking requests generated through the work we do.

We set a baseline from the three months before we start, using the tracking we put in place plus any figures you can share.

Only tracked enquiries count. If tracking is removed, blocked or disabled, we cannot measure results and the guarantee no longer applies.

The three months run from the campaign launch date, not the date you sign up.

Access to the accounts we need, such as your website, Google Business Profile and ad accounts.

The agreed advertising budget kept in place for the full three months.

Replies to enquiries within a reasonable time, and answers to our questions within five working days.

Any content we ask for, such as photos of your work, supplied when requested.

If the agreed budget is reduced, paused or stopped.

If enquiries are not responded to, or if the business stops taking on work.

If a platform closes or suspends your account for reasons outside our control.

If information you give us is inaccurate or incomplete.

If you cancel before the three months are complete.

The refund covers our service fees for the three-month period. It does not cover money paid directly to advertising platforms such as Google or Meta, or third-party costs such as domains, hosting, stock media or software subscriptions.

Refund requests should be made in writing within 30 days of the end of the three-month period.

The guarantee applies to one three-month period per business unless we agree otherwise in writing.

We may update these terms. The version agreed at the start of your campaign is the one that applies to you.

If anything here isn't clear, message us and we'll explain it in plain English before you commit.